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Eastern Janitorial Services - Cleaning Services in NJ, PA, CT, DE, MD, NY - New Jersey, Philadelphia, Pennsylvania, Connecticut, Delaware, Maryland, New York

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About Eastern Janitorial Services
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Green Planet Program

bullet About Us
bullet History
bullet Eastern Advantages
bullet Why Our System Works

 

 

 

Facilities Managers
Why our system works
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There are many roads to success. Ours just happens to take you all the way.

Let’s examine the key elements of our system and how it results in satisfaction for our customers:

  • Commitment to corporate values. Quality. People. Training. Technology. Support. Trust. We understand the importance and accept the challenge of providing the highest level of corporate style service.

  • Supervision. We believe proper, professional supervision is one of the most important elements in any successful on-site operation. From the top down, our corporate structure provides the correct chains of command and supervision on every level.

  • Responsiveness. In our business, one of the best ways to shine is by taking a proactive approach. At EJS, it is one of our most closely held values to respond immediately and solve problems promptly. 

  • Loyal employees. We are proud to have won the commitment of  our employees - a reflection of the quality of our work and success. EJS boasts a number of Supervisors who have been with us for more than 20 years.

  • Superb Training. Every EJS worker is thoroughly trained, re-trained, monitored, and graded to maintain a certain work standard. Our workers are also given training tapes periodically to take home and view.

  • Incentive Program. If our key personnel meet certain objectives set in our Employee Incentive Program, they are awarded generous bonuses for good work and client satisfaction.

  • Communications. Eastern Janitorial is a 24/7 company. Our supervisors and management carry smartphones at all times in case of an emergency.   

  • Quality Control. At EJS we approach quality control with an organized, methodical system in which nothing is left to chance. Every service we provide is backed by elaborate layers of quality control. First, our company is large enough so that we control the training and performance of our staff  - we don’t subcontract, so all our staff knows what to do in every situation. There are no surprises. Our employment procedures include full background checks - all employees must adhere to a pre-employment background standard. We keep tight log books of all activities, so everything is written down. Our On-Site Supervisor  oversees all work performed , and communicates with the facility manager regarding special requests, concerns, safety and maintenance issues. There is a complete weekly inspection reviewed all the way up our executive chain of command, from Site Supervisor to Regional Manager, to the Operations Manager and to the Director of Operations. The quality of service provided for all accounts is under their constant scrutiny, and most are available to our clients 24/7 via smartphone.

  • A professional approach. Our professionalism is unequaled. We demand more of ourselves than our clients do, resulting in exceptional jobs-done-right. With EJS, your building always looks its best. Our expertise also extends to our industry affiliations, and we are proud members of BOMA, IFMA, and the Building Contractors Association (BSCAI), promoting excellence in the building service profession.
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